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Monday, July 23, 2007

Re:

Hi Sharon.

Thanks for the clarification. As for the box spring, the issue is not that the box spring was missed, but that it was pulled out away from the dumpster where it had been placed on Friday and left in the fire lane. This is a safety issue and was the concern. The fact that I did attempt to address with the office once Melissa arrived and that it was not addressed until later in the afternoon when I moved it and after I had asked for gloves to pick up the alcohol bottles reinforces the slow responsiveness that several have seen continuously. I was dumbfounded to hear Melissa state that the liquor bottles and box spring would need to remain where they were until Monday. This looks unprofessional on her part, tells the tenants that the office was aware and basically does not care how the property looks, tells some of the neighbors who may have similar concerns about wanting their property and adjacent property to look decent that Westwood Lofts does not care, etc., etc.. I would encourage you to speak with Melissa and ask her how the situation was addressed. I am not opposed to picking things up when I see them. However, I attempted to address this with the office and it was not addressed.

As for concerns/issues that may be raised next week, I assure you that you will be informed that following morning if not sooner. In addition, the blog is open to all. It is not formatted for subscribers only. This is a terrific way to communicate with everyone; including you. Certainly, this is not the only way to communicate, but an informative mode of commuication nonetheless. Pictures speak highly.




On 7/23/07, Sharon Alternate <Sharon@westelmwood.org> wrote:

Chris,
Your recollection of our conversation regarding the illegally parked cars and litter is a little overly simplified. This is not a duty of on call maintenance. We brainstormed lots of ideas about a number of topics; some concerns, some hopes. One on one calls and brainstorming should not be the basis for problem solving in my view. There were so many topics and issues discussed during our call that we also have to be sure we are all using the same terminology in the same manner. Besides, an idea is not a plan for action. During that call, I was attempting to communicate to you my ideas and hopes for Westfield Lofts and the surrounding community as well as our own commitment (behind the scenes and generally) to community.
I maintain that if you are more successful at recruiting tenants who are interested in working with us than our previous attempts then I would love for us to be proactive and positive about our collaborative efforts by meeting together to find viable solutions to concerns as well as to develop a long term relationship for the future.

An example, for clarity purposes, to us the lot across the street is not considered overflow. The two lots combined are intended to provide ample free parking for the site. While I respect your desire to meet without management or the owners, I remain concerned about the problems that can arise from restrictive meetings: One, whatever issues that do surface will take even longer to be addressed. Two, expectations must be based in the reality of what can and cannot be done. But, of course, this is your choice. Please keep in mind too, that some things are not problems and can be rectified with clearer communications or a simple revision to a process or policy.

Regarding your specific concern, I would suggest you call the management office during business hours so that Brian can update you on his progress to re-notify the tenants and re-issue stickers. It is my understanding that the dumpster company did miss the mattress during their pick up. These things happen and this has been resolved.



Sharon Conard-Wells




From: Westfield Lofts Tenants [mailto:mailto:westfieldloftstenants@gmail.com]
Sent: Saturday, July 21, 2007 8:22 AM
To: Sharon Alternate; 'Brian Schlitzer'; 'Kathy Goshtigian'
Subject:
Importance: High


Good Morning Sharon, Brian and Kathy. I am calling the On Call number to notify them about the box spring that is close to the fire lane. In addition, there are seven cars that are parked in the main lot that should not be. Some of the cars are "repeat offenders."Sharon, as we talked about the other day, one of your thoughts was for us to notify the on call so that they can have a maintenance guy come out and tow those cars who do not belong here. If those spots were free, then one of your tenants probably would not have parked in the fire lane (another issue) and six other tenants who had to park in the overflow lot (Sprague Street) would have been able to park in the main lot. Pictures are posted on the blog for reference. Any vehicle whose plate is visibly showing does not have a parking tag.

Chris





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